Glossary entry

Spanish term or phrase:

Funcionalidad de notificaciones y matriz de escalamientos

English translation:

notification feature/functionality and escalation matrix

Added to glossary by Vanina Ricciardelli
Sep 24, 2002 19:02
21 yrs ago
4 viewers *
Spanish term

Funcionalidad de notificaciones y matriz de escalamientos

Spanish to English Tech/Engineering Computers (general) computers
El párrafo que desceibe esta función enlista:
-El sistema debe permitir el envío de notificaciones (información del ticket) vía e-mail y vía pager (beeper), y este debe ser customizable (ser hecho a la medida).
-Las notificaciones enviadas deben corresponder tanto en tiempo como en personas a lo definido en la matriz de escalamiento o regla de control de tiempos de solución.

Proposed translations

39 mins
Selected

notification feature/functionality and escalation matrix

Escalation matrix se refiere a los distintos niveles a los que hay derivar los problemas para su resolución.

https://clec.sbc.com/clec/csi/csi.cfm
Escalation Matrix Report This section contains escalation processes matrices that
will allow the CLEC to expedite the resolution of problems should they arise

www.quantumbridge.com/supportpolicy.html Escalation Matrix This matrix defines the escalation timelines/process within Quantum
Bridge to ensure that the correct technical resource is working on and ...


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Note added at 2002-09-24 19:46:58 (GMT)
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Notification feature Ref:
www.mozilla.org/quality/mailnews/tests/ sea_mn_basfunc_mail_notify.html
www.digitalspeech.com/marketing/press/ Emailnotification/default.htm

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Note added at 2002-09-25 17:27:59 (GMT)
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Jane:
I know both terms exist, but scalability is translated as \"escalabilidad\" and its meaning doesn\'t fit here. Escalation IS an IT word and is widely used. Escalation procedures refer to the different levels problems/incidents are escalated to for resolution. Based on the context, this is what they mean by escalamiento. Check it out.

http://www.nhsia.nhs.uk/nhais/pages/products/core/silver/
Escalation Procedures
Escalation procedures are in place to ensure that problems are dealt with in the most effective manner.

If the log is still outstanding and unresolved after 4 working hours, it will be escalated for the attention of the local Service Delivery Manager. After 8 working hours, it will be escalated to the National Service Delivery Manager. The National Service Delivery Manager will check all resources are utilised effectively and will draw on any other resources within NHS Information Authority until the log is resolved.

NHS Information Authority reserves the right to alter the escalation process, in the light of experience, based on internal procedures, to further satisfy customer requirements, and improve customer service.


http://www.ptc.com/olm/call_escalate.htm.en
Escalation Procedures for License Management
The call escalation procedure can be used to change the priority of an issue during the course of the call resolution process.

Issues are prioritized when you first contact License Management. The priority of an issue, however, may change during the course of resolving the issue. To escalate the priority of an issue at any time during the resolution process, use the following escalation procedure:


Contact License Management, reference the issue according to its unique Call Number and ask to speak to the License Management Representative assigned to your call.

If that License Management Representative is unavailable, you may escalate an issue by requesting to speak with the License Management Representative\'s direct supervisor or any Team Leader.

If you are unable to escalate an issue through either the License Management Representative or the Representative\'s direct supervisor, ask to speak with one of the License Management Group Leaders or Manager.

Questions or Comments? Contact the Customer Service Webmaster
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4 KudoZ points awarded for this answer. Comment: "Thank a Million to all for your information. Beatriz "
-1
3 mins

abajo

notice functionality and scalation matrix
Peer comment(s):

disagree Jane Lamb-Ruiz (X) : scalation?
2 mins
Something went wrong...
-1
5 mins

notification functionality and scalability matrix

i just know this from doing it...

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Note added at 2002-09-24 21:11:00 (GMT)
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scalable matrix, Vanina

escalation is not an IT term

... Scalable Matrix Integration. Gamera Cluster Performance vs SGI O2K
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TL Gibson\'s Scalable Matrix Integration -- Slide 1
Next. In general, each of the modified nuclear attraction integrals
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SUMMA: Scalable Universal Matrix Multiplication Algorithm
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File Format: PDF/Adobe Acrobat - View as HTML
Your browser may not have a PDF reader available. Google recommends visiting our text version of this document.
SUMMA Scalable Univ ersal Matrix Multipli cation Algorithm Rob ert A v an de
Geijn Departmen t of Computer Sciences The Univ ersit y of T exas at Austin ...
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Scalable Parallel Matrix Multiplication on Distributed Memory Parallel Computers
Keqin Li Department of Mathematics and Computer Science State University of ...
ipdps.eece.unm.edu/2000/papers/keqin_li.pdf - Similar pages

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... of the fastest sequen tial matrix m ulti plication algorithm and are highly scalable
o v er a wide range of system size Suc h fast and scalable parallel matrix ...
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[PDF]Highly Scalable Parallel Algorithms for Sparse Matrix ...
File Format: PDF/Adobe Acrobat - View as HTML
Your browser may not have a PDF reader available. Google recommends visiting our text version of this document.
... class of sparse matrices (including those arising from two- and three-dimensional
finite element problems) that are asymptotically as scalable as dense matrix ...

Peer comment(s):

disagree Vanina Ricciardelli : scalability doesn't fit in this context. Escalation is the term used when referring to problem solving
36 mins
there's both, check it out.
Something went wrong...
7 mins

messaging and escalation mattrix

See how "messaging and escalation" come together in all of these examples (and more):

KnowledgeStorm - Browse - Integrated Messaging
... PageAlert by Nobix, Inc. PageAlert is a notification and paging tool,
providing advanced messaging and escalation management. Working ...
www.knowledgestorm.com/search/browse/1338/1338.jsp - 42k - Cached - Similar pages

KnowledgeStorm - Browse - Automatic Page-Voice Notification
... Solution, Summary. PageAlert by Nobix, Inc. PageAlert is a notification and
paging tool, providing advanced messaging and escalation management. ...
www.knowledgestorm.com/search/browse/1469/1469.jsp - 25k - 23 Sep 2002 - Cached - Similar pages
[ More results from www.knowledgestorm.com ]

VISUAL Message Center from SoftLanding Systems, Inc.
... servers and agents. DirectSMS, Ensure high system availability with
two-way SMS messaging and escalation lists. iSeries Server Agent, ...
www.softlanding.com/visual-mc/direct-sms.htm - 21k - Cached - Similar pages

Nobix - Making IT Better with our Output Management tools
... PageAlert TM , a notification and paging product, provides advanced messaging
and escalation from operations, workload and task management. ...
www.nobix.com/HP3000position.phtml - 14k - 23 Sep 2002 - Cached - Similar pages

[PDF]PageAlert Datasheet
File Format: PDF/Adobe Acrobat - View as HTML
... PageAlert is a new notification and paging product that provides messaging and escalation
management from your existing systems, workload, and task management ...
www.nobix.com/pdf/PgAlert.pdf - Similar pages
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HP World Solutions Directory -- Winter 2002
... Linux, MPE/iX, Windows NT, and Windows 2000. Product Description: PageAlert is a
notification and paging product that provides advanced messaging and escalation ...
www.interex.org/vendor/hpwvd/prod/f170.html - 15k - Cached - Similar pages
RPA Wireless
... messaging to run their business." Tom Weimer, Director Customer Service, Hill-Rom
"RPA - 12 years of service One source for all of our messaging and escalation ...
www.rpawireless.com/testimonials.php - 15k - Cached - Similar pages

VISUAL Message Center - Tango/04 Computing Group
... servers and agents. DirectSMS Ensure high system availability with
two-way SMS messaging and escalation lists. iSeries Server Agent ...
www.tango04.com/products/vmc/index.php - 37k - 23 Sep 2002 - Cached - Similar pages

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... PageAlert™, PageAlert is a notification and paging product that provides advanced
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searchHP.com: The HP Specific Search Engine presented by ...
... , PageAlert™ PageAlert is a notification and paging product that provides advanced
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[ More results from searchhp.techtarget.com ]
Peer comment(s):

neutral Jane Lamb-Ruiz (X) : notification and messaging are not necessarily the same
1 min
Something went wrong...
1 hr

Alert feature/functionality

and escalation matrix
Something went wrong...
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